Refund Policy
We don't offer returns or exchanges unfortunately due to the nature of business If the order has been placed and then you changes mind, you have 24 hours to cancel the order before dispatched.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.
Exchanges
Exchange is only done if the outfit is damaged or a wrong outfit is sent.
Return Shipping Cost
If you want to exchange your outfit then shipping cost will bear by us.
If you have any query then you can reach us to below address.
UNIT 17, 58 MARSH WALL
LONDON
Email: raniazarastudio@gmail.com
Toll-free: +00447444057570