Return & Exchange Policy
At Rania Zara Studio, we want you to shop with confidence. If you are not fully satisfied with your order, you may request a return under the following conditions:
Eligibility
- Returns must be requested within 7 days of receiving your order.
- You must provide your order number and item details when requesting a return.
Condition of Items
- Items must be in their original condition: unworn, unwashed, and with all tags and packaging intact.
- Products showing any signs of wear, stains, or alterations will not be accepted.
Exclusions
- Custom, made-to-order, and altered items are non-returnable unless faulty.
- Sale items may not be eligible for return (unless faulty).
Refunds
- Refunds are processed once returned items pass quality inspection.
- Shipping charges are non-refundable.
- Refunds will be issued to your original payment method within 7–10 business days.
Return Shipping
- Return shipping costs are the customer’s responsibility.
- Please use a trackable courier service to ensure safe delivery.Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 3 days of delivery.
How to Initiate a Return
WhatsApp: +44 7379 349558
Email: info@raniazara.com
Address: 4 Ebury Close, Northwood, Middlesex, HA6 2PF, UK
Thank you for choosing Rania Zara Studio — where authenticity and elegance meet.