Return & Exchange Policy

At Rania Zara Studio, we want you to shop with confidence. If you are not fully satisfied with your order, you may request a return under the following conditions:

Eligibility

  • Returns must be requested within 7 days of receiving your order.
  • You must provide your order number and item details when requesting a return.

Condition of Items

  • Items must be in their original condition: unworn, unwashed, and with all tags and packaging intact.
  • Products showing any signs of wear, stains, or alterations will not be accepted.

Exclusions

  • Custom, made-to-order, and altered items are non-returnable unless faulty.
  • Sale items may not be eligible for return (unless faulty).

Refunds

  • Refunds are processed once returned items pass quality inspection.
  • Shipping charges are non-refundable.
  • Refunds will be issued to your original payment method within 7–10 business days.

Return Shipping

  • Return shipping costs are the customer’s responsibility.
  • Please use a trackable courier service to ensure safe delivery.Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 3 days of delivery.

How to Initiate a Return

WhatsApp: +44 7379 349558

Email: info@raniazara.com

Address: 4 Ebury Close, Northwood, Middlesex, HA6 2PF, UK

Thank you for choosing Rania Zara Studio — where authenticity and elegance meet.